Frequently asked questions
Clear answers on testing, ordering, shipping and storage. Include a product name or task number when you contact us so we can find the right record fast.
Ask the Aurelius Labs team.
Include a product name or task number so the team can find the right record.
Contact supportAre these for human use?
No. Everything is supplied for laboratory research only. It is not a medicine, supplement or food product, is not approved for human or veterinary use, and must not be consumed by people or animals.
Who does your testing?
Janoshik Analytical, an independent laboratory. Each published report has a verification key you can enter at janoshik.com/verify to view the original report.
Why does the lab report name a different client?
Reports are issued to the manufacturing supplier who submitted the sample, so the client field may show the manufacturer rather than Aurelius Labs. The task number, batch identifier and reported figures tie the report to the listed batch.
What do the assays actually measure?
The scope depends on the report: content and purity for some single compounds, component identity and amount for blends, pH for BAC Water 10ml, and a blind GLP-1 panel for RT GLP3. The listed assays do not establish sterility, endotoxin, heavy metals or stability unless a report specifically says so.
Why does one product say certificate pending?
We don’t yet hold a current independent report for that batch, so no assay figure is shown until the report is available. BAC Water 3ml, MOTS-c 40mg, KPV Peptide 10mg, Glutathione 1200mg and Cerebrolysin 60mg are currently marked pending. Every vial passes in-house quality inspection before dispatch.
How do I order?
Add the products you need to your cart, then head to checkout. We accept card and crypto through a secure payment provider — your card details are never stored by us. Every order ships discreetly.
How do I store it?
Lyophilised vials tolerate ambient temperature in transit. Once reconstituted, store between 2°C and 8°C as printed on the vial label and keep vials out of direct light.
How do I reconstitute a vial?
These products are for laboratory research only, not human or animal use. This site does not provide preparation instructions for consumption or administration. For laboratory work, follow your institution’s approved procedures and the applicable product safety documentation.
What does delivery cost?
Delivery is €15 within Ireland, €20 elsewhere in the EU, and £10 to the United Kingdom. Orders over €200 ship free (over £150 for UK orders).
Do you ship everywhere?
We ship across the European Union and the United Kingdom. Import rules vary by country, so please check the requirements that apply to you before ordering.
What if something arrives damaged?
Contact us within 48 hours of delivery with your order number and a photo of the packaging and vial, and we’ll put it right. For chain-of-custody reasons, sealed vials that arrive intact cannot be returned.